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Request for Complaint/ Case Information

Who May Avail of the Service?
1. Any party to the case or authorized representative
2. Counsel on record or authorized representative
           3.  Any person other than those above enumerated, subject to the written approval of the Ombudsman
What are the Requirements?
1. Duly accomplished Request for Complaint/Case Information Form (OMB Form 4) (1 original copy)
2. Valid ID (any of the following):
a) Government-issued ID with picture
b) Company issued ID with picture
c) School ID for students
d) Integrated Bar of the Philippines ID
(1 photocopy of the front and back of the ID)
ADDITIONAL REQUIREMENTS:
3. If request is filed by a representative:
a) Authorization letter (1 original copy), and
b) Valid ID of representative (any of the following):
• Government-issued ID with picture
• Company-issued ID with picture
• School ID for students
• Integrated Bar of the Philippines ID
(1 photocopy of the front and back of the ID to be compared with the original)
4. If not a party to the case, written request addressed to the Ombudsman indicating client contact details and the purpose of request (1 originally signed)
Duration:
Twenty (20) minutes
Request for Complaint/ Case Information Form (OMB Form No. 4)
Feedback form (OMB Form No. 11)