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Quezon City Main Office:

Office of the Deputy Ombudsman for Luzon
3rd Floor, Ombdusman Bldg.
Agham Road, Diliman, Quezon City
Phone: (02)8479-7300 loc 4330 and 4333 / 8926-8794

Rosales Regional Office and Training Center:

Ombudsman Bldg., Rosales Government Center
Magilas Trail, Barangay Carmay East, (beside Rosales Skills Training Center)
Rosales, Pangasinan
Phone: 0928-3762588 / 0915-3833480

Email via:




What is the jurisdiction of the Office of the Deputy Ombudsman for Luzon?

The Deputy Ombudsman for Luzon has jurisdiction over all complaints, verbal or written, against public officials and employees, appointive or elective, holding offices within the geographical competence and area scope of Luzon except the National Capital Region, i.e. Regions I to V, and the Cordillera Administrative Region (CAR), except cases against uniformed personnel (AFP, PNP, BJMP, BFP, Bureau of Corrections, Philippine Coast Guard, and civilian employees thereof) but including cases against the following, pursuant to OMB Memorandum Circular No. 6, series of 2012:

  1. Port and Airport Police;
  2. Traffic Enforcers and other personnel with the same function) of the Department of Public Safety and Traffic Management (DPSTM) and other similar traffic offices of cities and municipalities;
  3. Officials and employees of the National Police Commission;
  4. Customs Police/Customs Investigation/Intelligence Service;
  5. Officers and personnel of city and municipal jails;
  6. Land Transportation Office ‘Flying Squads’;
  7. Immigration Officers, Intelligence Officers/Agents/Aides, Investigative Agents and Law Enforcement Evaluation Officers of the Bureau of Immigration and Deportation; and
  8. All other uniformed officers and personnel detailed at civilian offices.



What is the jurisdiction the Environmental Ombudsman? What are its current projects?

The Environmental Ombudsman has jurisdiction over violations of environmental laws involving public officials and employees.

On April 22, 2013, the Solid Waste Management Compliance Program was launched. It aims to monitor the local governments units’ compliance with Republic Act No. 9003 (Ecological Solid Waste Management Act of 2000).

Instead of the usual approach of investigation and prosecution, the program tackles the problem of inaction or indifference through what noted environmentalist Atty. Antonio Oposa, Jr. describes as the ‘power of the stationery.’ Using the Ombudsman letterhead, letters were sent to randomly selected national agencies and local government units to request information on their compliance with the provisions of RA 9003, which data shall be gathered and evaluated by a technical working group composed of representatives from the Environmental Ombudsman team and civic organizations.

The Office of the Environmental Ombudsman, with the support of US DOJ-OPDAT, and in cooperation with environmental law enforcement offices, is also in the process of creating a manual for environmental crime scene investigation for the successful prosecution of cases involving public officials.


What services are offered through OMB Luzon's Public Assistance Centers? How can these centers be reached?
  1. Application and Issuance of Ombudsman Clearance,
  2. Assistance in Filing of Complaint,
  3. Assistance in Filing of Pleading and Submission of Other Documents Related to Existing Case,
  4. Request for Status of Case,
  5. Request for Copy of Case Document,
  6. Request for Assistance, and
  7. Request for SALN.

Here is a simplified General Process Flow to guide OMB-Luzon clients who intend to avail any of the above services.

For Requests for Assistance and Case Status, and for general queries on OMB procedures, the Office of the Deputy Ombudsman for Luzon may be reached through the following contact information:

Quezon City Main Office:

Office of the Deputy Ombudsman for Luzon
3rd Floor, Ombudsman Bldg.
Agham Road, Diliman, Quezon City
Phone: (02)479-7300,(02)317-8300 local 4330 and 4333 / 9268794

Rosales Regional Office and Training Center:

Ombudsman Bldg., Rosales Government Center
Magilas Trail, Barangay Carmay East,
Rosales, Pangasinan (beside Rosales Skills Training Center)
Phone: 0928-3762588 / 0915-3833480

Email the Public Assistance Center via:


What are the different Corruption Prevention programs implemented by the Office of the Deputy Ombudsman for Luzon?

Consistent with the Ombudsman’s Agenda of achieving an Improved Anti-corruption Policy and Programme Coordination Among Sectors, the Office of the Deputy Ombudsman for Luzon carries out the following corruption prevention programs within its geographical scope:

  1. Campus Integrity Crusaders Accreditation Program,
  2. Corruption Prevention Units Accreditation Program,
  3. Integrity Transparency and Accountability in Public Service Program, and
  4. Barangay Good Governance Program.

On 24 January 2014, the Office, with the support of Jollibee Foods Corporation and DepEd Pangasinan Divisions I and II, gathered its Campus Integrity Crusaders advisers and student members in the 1st Campus Integrity Crusaders’ Congress at the Dagupan City People’s Astrodome. A copy of the Accomplishment Report on the 1stCICCongress can be downloaded here.

Click on the OMB LUZON PHOTO GALLERY for a quick view of the Office of the Deputy Ombudsman for Luzon’s various projects and activities.