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Ombudsman investigates PAO chief for graft and corruption

The Office of the Ombudsman is conducting preliminary investigation and administrative adjudication against Chief Public Attorney Persida Rueda-Acosta and Dr. Erwin Erfe, Chief of the Public Attorney’s Office (PAO) Forensic Laboratory, on corruption allegations within...

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MESSAGE FROM THE OMBUDSMAN

Consistent with the policy thrust of the Office of the Ombudsman for 2011-2018 to enhance efficiency, effectiveness, transparency, accountability, credibility, and responsiveness in the performance of its mandate and function, an enhanced Citizen’s Charter is hereby issued to deliver better public services.

Shortened processing time, streamlined procedures presented in a user-friendly information brochure, and a feedback mechanism designed not only to improve services but to commend deserving frontline service personnel are some of the featured means to meet the service standards of the transacting public.

We are mindful that the public deserves the best service from the Office. We will endeavor to continue improving our services toward a responsive and relevant public assistance.