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Key Services > Request for Assistance

    Request for Assistance (RAS)
    Who May Avail of the Service?
         Anyone who has a legitimate request, grievance, or concern seeking redress, relief, or public assistance which does not amount to any criminal, administrative or forfeiture complaint, where in the Office of the Ombudsman is mandated to intervene within its powers, functions, and jurisdiction.
    What are the Requirements?
         Letter-request/grievance-letter or duly accomplished Request for Assistance Form (OMB Form 5)
    How long will it take?
         Thirty (30) minutes
    Step-by-step Guide on How to Avail the Service [pdf 116Kb]
    Request for Assistance Info Sheet [pdf 23Kb]