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OMB Rosales Advisory – 10May2023
OMB Mindanao Website Advisory – 23 February 2023
OMB Website Advisory re spurious emails – 09 November 2022
OMB Advisory on Trunkline
OMB Advisory – 15 August 2022 – website
OMB Advisory on Official Socmed
OMB Mission
OMB Vision
OMB-TUV2
OMB Advisory re First-Time Jobseekers Act
OMB Advisory re uniform clearance fee
OMB-PNP Clearance Advisory – 23 June 2021
OMB-AFP Clearance Advisory – 14 June 2021
OMB Clearance Advisory – 03 December 2021
OMB SALN web advisory – 15 October 2020

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Sandiganbayan Decisions

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“Criminalization and law enforcement” and articles 44 – 50 of Chapter IV. “International cooperation” of the United Nation…

Environmental Ombudsman

The Environmental Ombudsman Team may take cognizance of any act or omission committed by any public official, employee, office…

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Office of the Ombudsman supports PCW’s “Serbisyo Para Kay Juana”

The Office of the Ombudsman joins the Philippine Commission on Women (PCW) and the whole nation in celebrating Women's Month 2024 through the following key services and activities: OMBUDSMAN CLEARANCE, FREE OF CHARGE: On March 7, the first 100 individual female and...

Ombudsman opens assistance centers

In a bid to bring its frontline services closer to the public, the Office of the Ombudsman opened its satellite office in Roxas City, Capiz on 30 January 2024.  Ombudsman Samuel Martires led the opening of the Ombudsman Assistance Center (OAC) in City Mall Roxas City...

         

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MESSAGE FROM THE OMBUDSMAN

The Office of the Ombudsman has a long history of protecting the interest of the Filipino people. It is, in fact, the core of its constitutional existence. In the same vein, its institutional memory is informed by how well it responds to change, copes with challenges, and runs along the course of reinvention. This year, we once again come across an exciting and opportune task – the revision of the Citizen’s Charter of the Office of the Ombudsman.

Instantiating the letter and spirit of Republic Act No. 11032 or the Ease of Doing Business Act of 2018, this revised Citizen’s Charter is a testament to our commitment in maintaining integrity in the public service and building a corrupt-free nation with a strong robust economy.

This Office is in deep gratitude to all stakeholders who respond to our call to recalibrate the standards of our services and the quality of our time-bound transactions into a more streamlined systematic and efficient set of systems and procedures. This Office could not have achieved a responsive Citizen’s Charter without the collective effort of the 287 men and women coming from 77 offices and agencies who shared their time and organizational wisdom in crafting our revised charter. While protecting the interests of the Filipino people is the life and soul of our institution, listening to our clients’ needs is the fire that sparks the glow and enthusiasm in the work culture of our institution. Truly, owing to our shared undertaking, the value of this whole document exceeds the sum of its constituent pages.

While we are bound only by the standards embodied in this revised Citizen’s Charter, we shall always seek to exceed your expectations because the Filipino people deserve no less.