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Request for Copy of Complaint – Case Documents

Who May Avail of the Service?
1. Any party to the case or authorized representative
2. Counsel on record or authorized representative
           3. Any person other than those above enumerated, subject to the written approval of the Ombudsman
What are the Requirements?
1. Duly accomplished Request for Copy of Case Documents Form (OMB Form 3) (1 original copy)
2. Valid ID (any of the following):
a) Government-issued ID with picture
b) Company issued ID with picture
c) School ID for students
d) Integrated Bar of the Philippines ID
(1 photocopy of the front and back of the ID)3. Payment of ₱3.00 per page for plain copy and ₱5.00 per page for certified true copy
Note: For mail requests, payment may be made through postal money order (PMO), which may be secured from the post office, payable to “Office of the Ombudsman”.
ADDITIONAL REQUIREMENTS:
1. For indigent client, certificate of indigency (1 original copy)
2. If request is filed by a representative:
a) Authorization letter (1 original copy), and
b) Valid ID of representative (any of the following):
• Government-issued ID with picture
• Company-issued ID with picture
• School ID for students
• Integrated Bar of the Philippines ID
(1 photocopy of the front and back of the ID)
3. If not a party to the case, written request addressed to the Ombudsman indicating client’s contact details and the purpose of request (1 originally signed)
Duration:
1. Sixty (60) minutes for simple transaction
2. Seven (7) working days for complex transaction

3. 20 working days (exceptional case)

Request for Copy of Complaint – Case Documents Form (OMB Form No. 3)
Feedback form (OMB Form No. 11)