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Request for Copy of Complaint/ Case Document

Who May Avail of the Service?
1. Any party to the case
2. Counsel on record or representative of the party
3. Any person other than those above enumerated, subject to the written approval of the Ombudsman
What are the Requirements?
1. Duly accomplished Request for Copy of Case Documents (OMB Form 3) – no. of copies: one (1) original copy
2. Presentation of valid ID of applicant (any of the following) [one (1) photocopy to be compared with the original ID]:
a. Government-issued ID with picture
b. Company-issued ID with picture
c. School ID for students
d. Integrated Bar of the Philippines ID
ADDITIONAL REQUIREMENTS:
1. For indigent party, certificate of indigency from the Department of Social Welfare and Development (Regional/Field Office), the Municipal/City Social Welfare and Development Office or barangay certification of indigency – no. of copies: one (1) original copy
2. If application is filed by a representative:
a. Authorization letter (one original copy), and
b. Valid ID of representative (any of the following) – One (1) photocopy to be compared with the original ID:
•Government-issued ID with picture
•Company-issued ID with picture
•School ID for students
•Integrated Bar of the Philippines ID
3. If not a party to the case,written request addressed to the Ombudsman indicating client contact details and the purpose of request – no. of copies: one (1) originally signed.
Duration:
1. Sixty (60) minutes for simple transaction
2. Seven (7) working for complex transaction
Request for Copy of Complaint/ Case Documents Form (OMB Form No. 3)
Feedback form (OMB Form No. 8)