A. Who May File?
  1. Any person may file an application for his or her own Ombudsman Clearance personally or through a duly authorized representative
  2. Heads of departments, offices, agencies, bureaus or their duly authorized representatives, with respect to their own personnel or under the terms of an existing Memorandum of Agreement
  3. Chairpersons or duly authorized representatives of the Judicial and Bar Council, Commission on Appointments and other search and selection committees or bodies, as to their respective applicants/nominees
B. What are the Requirements?
  1. Duly accomplished Application for Ombudsman Clearance (OMB Form 1) for individual applicants, personally or through a duly authorized representative together with an authorization letter stating name of representative and signature of client; or a formal letter-request addressed to the Ombudsman from requesting government agencies or institutions for stated purposes specified in OMB Form 1
  2. Presentation of a valid ID and submission of photocopy of valid ID of representative
  3. Payment of clearance fees
  4. Photocopy of the service record may be required for further verification
  5. Photocopy of Death Certificate for death claim
C. When to File?
An application or request for issuance of Ombudsman Clearance may be filed at any time. However, for retirement purposes, the application shall be filed not earlier than six (6) months prior to the date of retirement of the applicant or at anytime after retirement.
Duration:
Seventy (70) minutes processing time if without namesake
Three (3) working days upon receipt of payment for application made thru mail, courier, or online
Three (3) working days for application made in bulk
Note: Minimum of ten (10) applicants per day per agency and per authorized representative
Five (5) working days if with namesake or pending case that needs further verification
Five (5) working days for application made thru any authorized SM Business Center
Note: The total processing time is for one client being served at one time and may vary depending on the number of applicantsĀ availing the service or if the name of the applicant is a common name and there are voluminous documents to be verified.
Step-by-Step Guide on How to Avail the Service
Guidelines on the Issuance of Clearance (MC No. 5 s.2012)
Application for Ombudsman Clearance
Online Filing of Clearance