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Who May Avail of the Service?
1. Any aggrieved party who wishes to file a complaint…
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Who may avail of the service?
1. Any requesting party as it pertains to his/her personal SALN…
Warning against spurious letters purportedly coming from the office of the Ombudsman
The Environmental Ombudsman Team may take cognizance of any act or omission committed by any public official, employee, office…
Mayor Jocelyn Uy-De Jesus of Jiabong, Samar, is set to face 16 counts of violation of Section 3(e) of Republic Act No. 3019 (Anti-Graft and Corrupt Practices Act) before the Sandiganbayan for the anomalous procurement of catering services in 2012. Also included in the...
The Office of the Ombudsman found probable cause to charge Janet Lim Napoles and officials from the Department of Agriculture Regional Field Unit XIII (DA RFU) in Butuan City for the irregularities in the procurement of fertilizers for the Agricultural Reinforcement...
Former Sumisip, Basilan Mayor Haber Amin Asarul and Municipal Treasurer Camlian Borjal were convicted by the Sandiganbayan of 20 counts of violation of Section 6(b) of Republic Act No. 8291 (Government Insurance Service System Act); 19 counts of Section 5 Rule VI of...
MESSAGE FROM THE OMBUDSMAN
Consistent with the policy thrust of the Office of the Ombudsman for 2011-2018 to enhance efficiency, effectiveness, transparency, accountability, credibility, and responsiveness in the performance of its mandate and function, an enhanced Citizen’s Charter is hereby issued to deliver better public services.
Shortened processing time, streamlined procedures presented in a user-friendly information brochure, and a feedback mechanism designed not only to improve services but to commend deserving frontline service personnel are some of the featured means to meet the service standards of the transacting public.
We are mindful that the public deserves the best service from the Office. We will endeavor to continue improving our services toward a responsive and relevant public assistance.