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Who May Avail of the Service?
1. Any aggrieved party who wishes to file a complaint…

Request for SALN

Who may avail of the service?
1. Any requesting party as it pertains to his/her personal SALN


Warning against spurious letters purportedly coming from the office of the Ombudsman

Review Report

“Criminalization and law enforcement” and articles 44 – 50 of Chapter IV. “International cooperation” of the United Nation…

Environmental Ombudsman

The Environmental Ombudsman Team may take cognizance of any act or omission committed by any public official, employee, office…


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Zamboanga del Sur vice-mayor gets jail term for graft

The Sandiganbayan convicted former mayor, now vice-mayor, Allan Damas of Kumalarang, Zamboanga del Sur, of violation of Section 3(e) of Republic Act No. 3019 (Anti-Graft and Corrupt Practices Act). Damas was sentenced to imprisonment ranging from six years and one...

Sandiganbayan suspends SLSU professor

The Sandiganbayan ordered the 90-day suspension pendente lite of Southern Luzon State University (SLSU) Professor I Susana Salvacion. In the Sandiganbayan’s Minute Resolution, the anti-graft court directed Salvacion to cease and desist from further performing and/or...

Ombudsman dismisses Bacolod registrar of deeds

The Office of the Ombudsman found Registrar of Deeds Romulo Gonzaga of Bacolod City, Negros Occidental, guilty of Grave Misconduct and Conduct Prejudicial to the Service, and ordered his dismissal from the service. The Office also found probable cause to charge...

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Consistent with the policy thrust of the Office of the Ombudsman for 2011-2018 to enhance efficiency, effectiveness, transparency, accountability, credibility, and responsiveness in the performance of its mandate and function, an enhanced Citizen’s Charter is hereby issued to deliver better public services.

Shortened processing time, streamlined procedures presented in a user-friendly information brochure, and a feedback mechanism designed not only to improve services but to commend deserving frontline service personnel are some of the featured means to meet the service standards of the transacting public.

We are mindful that the public deserves the best service from the Office. We will endeavor to continue improving our services toward a responsive and relevant public assistance.