Request for Assistance (RAS)

Who May Avail of the Service?
Any who has a legitimate request for any form of assistance
What are the Requirements?
Letter request/grievance letter or accomplished Request for Assistance (RAS) Form
Duration:
Thirty (30) minutes
The total processing time is 30 minutes for one client being served at one time. The time is extended when there are two or more clients.
Step-by-step Guide on How to Avail the Service [pdf 585Kb]
Request for Assistance Info Sheet [pdf 23Kb]
Online Filing of RAS