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Key Services > Application and Issuance of Ombudsman Clearance

    Application and Issuance of Ombudsman Clearance
     
    A. Who May Avail of the Service?
     
    1. Any person may apply personally or through an authorized representative
    2. Heads of departments, offices, agencies, bureaus or their duly authorized representatives, with respect to their own personnel or under the terms of an existing Memorandum of Agreement
    3. Chairpersons or duly authorized representatives of the Judicial and Bar Council, Commission on Appointments and other search and selection committees or bodies, as to their respective applicants/nominees
     
    B. What are the Requirements?
     
         
    1. Duly accomplished Application for Ombudsman Clearance (OMB Form 1) for individual applicants, personally or through a duly authorized representative together with an authorization letter stating name of representative and signature of client; or a formal letter-request addressed to the Ombudsman from requesting government agencies or institutions for stated purposes specified in OMB Form 1
    2. Presentation of a valid ID and submission of photocopy of valid ID of representative
    3. Payment of clearance fees
    4. Photocopy of the service record may be required for further verification
    5. Photocopy of Death Certificate for death claim
     
    C. When to File?
     

    Any time but not earlier than six (6) months in case of retirement

     
    B. Where to file?
     
         
    1. Ombudsman offices in Quezon City, Cebu, Iloilo, Tacloban, Davao and Cagayan de Oro
    2. Any authorized SM Business Centers
    3. Through www.ombudsman.gov.ph
     
    How long will it take?
     
         
    1. Seventy (70) minutes processing time if without namesake
    2. Three (3) working days upon receipt of payment for application made thru mail, courier, or online
    3. Three (3) working days for application made in bulk
      Note: Minimum of ten (10) applicants per day per agency and per authorized representative
    4. Five (5) working days if with namesake or pending case that needs further verification
    5. Five (5) working days for application made thru any authorized SM Business Center
      Note: The total processing time is for one client being served at one-time and may vary depending on the number of applicants availing the service or if the name of the applicant is a common name and there are voluminous documents to be verified.
     
    Step-by-Step Guide on How to Avail the Service [pdf 851Kb]
    Guidelines on the Issuance of Clearance (MC No. 5 s.2012) [pdf 221Kb]
    Application for Ombudsman Clearance [pdf 771b]